First of all, Dogen Zenji says the cook must be of big mind to accept various criticism and complaint with, you know,
not smile, - [laughs] if you smile they will be more angry [laughs]. So you
cannot even smile [laughs]. Just to accept what they say, and just to
understand our human nature is only the way. --------------------------------------------------- Excerpt from Shunryu Suzuki lecture 67-12-06-A as found on shunryusuzuki.com. Edited by DC - Many Shunryu Suzuki lecture ex/cerpts on cuke.com - from thee links to much more. Going slowly through Suzuki transcripts featuring whatever is next that seems okay.